Introduction

Muskoka Timber Mills ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.


Information We Collect

We collect various types of information to provide and improve our services:


Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Transaction Information: Payment details and purchase history.
  • Communication Information: Information you provide when contacting us, such as via email or customer service inquiries.

Non-Personal Information:

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your preferences and activity on our website.

How We Use Your Information

We use the collected information for the following purposes:


Providing Services:

  • To process transactions and deliver products.
  • To respond to your inquiries and provide customer support.

Improving Our Services:

  • To understand how our website is used and improve its functionality.
  • To analyze trends and gather demographic information.

Marketing and Communication:

  • To send you promotional materials and updates, with your consent.
  • To personalize your experience and provide relevant content.

How We Share Your Information

We may share your information with third parties under the following circumstances:


Service Providers:

We may share your information with third-party vendors who assist us in operating our website, conducting our business, and servicing you, so long as these parties agree to keep this information confidential.


Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.


Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.


Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are entirely foolproof, and we cannot guarantee absolute security.


Your Rights and Choices

Access and Correction:

You have the right to access and correct your personal information. You may request a copy of the information we hold about you and ask us to correct any inaccuracies.


Opt-Out:

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in these emails or contacting us directly.


Cookies:

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.


Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to delete the information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the date of the latest revision. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.


Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


Muskoka Timber Mills
2152 Manitoba St, Bracebridge ON, P1L 1X4
info@muskokatimbermills.com
(705) 645-7757


Effective Date: August 7th, 2024

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Muskoka Timber Mills with your information.